Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

We are required by law to maintain the privacy and security of your protected health information.

You have the following rights regarding your health information:

• Get a copy of your records. You can ask to see or get a paper or electronic copy of your health information. We will generally respond within the time required by law, and may charge a reasonable, cost-based fee where permitted.
• Ask us to correct your records. If you believe information is incorrect or incomplete, you can ask us to amend it. We will respond in writing.
• Request confidential communications. You can ask us to contact you in a specific way or at a specific address, and we will say yes to reasonable requests.
• Ask us to limit what we use or share. You can ask us not to share certain information for treatment, payment, or operations. We are not always required to agree, but we will consider every request.
• Get a list of disclosures. You can ask for an accounting of certain times we have shared your information, and with whom.
• Choose someone to act for you. If you have a medical power of attorney or a legal guardian, that person can exercise your rights and make choices about your information.
• Get a copy of this notice. You can ask for a paper copy at any time, even if you agreed to receive it electronically.

You can tell us your preferences about sharing information with your family, close friends, or others involved in your care, and in a disaster-relief situation. If you are unable to tell us your preference, for example if you are unconscious, we may share information if we believe it is in your best interest or needed to lessen a serious and imminent threat to health or safety.

We will not share your information for marketing purposes or sell it without your written permission.

• To treat you: we share information with physicians and other providers involved in your care.
• To run our agency: we use information to manage our services, improve quality, and train staff.
• To bill for services: we use information to bill Medicare and other payers for eligible care.

We may share information as permitted or required by law, for example:

• Preventing disease and reporting adverse reactions or product recalls
• Reporting suspected abuse, neglect, or domestic violence
• Health oversight activities, and responding to court orders, subpoenas, or law enforcement requests
• Research that meets privacy requirements, workers’ compensation claims, and coroners, medical examiners, or organ donation organizations

Records of certain substance use disorder treatment have additional federal protections. Generally, we need your written consent to share them, and they cannot be used against you in legal proceedings without your consent or a court order.

We are required by law to maintain the privacy and security of your information, to follow the duties and privacy practices described in this notice, and to give you a copy of it. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We will not use or share your information other than as described here unless you tell us in writing that we can. You may change your mind at any time by telling us in writing.

This notice is effective October 2026. We may change its terms, and the changes will apply to all information we hold. The current notice is available on request and on this website.

If you believe your privacy rights have been violated, you may file a complaint with our office using the contact details below, or with the U.S. Department of Health and Human Services Office for Civil Rights: 200 Independence Avenue SW, Washington, D.C. 20201; telephone 1-877-696-6775; www.hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you for filing a complaint.

Caring Angels Home Health · Telephone 281-925-7621 · Fax 713-730-3632